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ITIL Foundations Training

August 26, 2019 - August 28, 2019

Western Maryland IT Center Training

This exciting and dynamic 3-day course introduces learners to the lifecycle of managing IT services to deliver to business expectations. As well as an engaging, case study based approach to learning the core disciplines of the ITIL best practice, this course also positions the student to successfully complete the associated exam, required for entry into the future ITIL intermediate level training courses.

The ITIL Lifecycle best practice is composed of five core disciplines: Service Strategy, Service Design, Service Transition, Service Operations and Continual Service Improvement. These disciplines represent a service life cycle framework that further enhances alignment to the business while demonstrating business value, ROI and enabling IT to solve specific operational needs.

Exam will be delivered on the final day.

For more information or to register, contact Autumn Becker.


August 26, 2019
August 28, 2019
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